FAQ

FAQ

1. Q :Can you do OEM?

A:Yes, we provide OEM service. We can customize your brand and packages, also colors. You can contact us for more details.

 

2. Q:Can you provide sample? Free?

A: Yes, we can provide, and it can say free because we will return after you place the bulk order. And regular sample can be ready within 3days, OEM sample depends.

 

3. Q:How do you guarantee the quality?

A: Each process with spot inspection and a final inspection is always performed before shipment.

 

 4. Q: What is the delivery time? 

A:It depends on the models, quantity and requirements. Some can be within one week, some can be about 10-15days, some need 30-40days. Shipping way can be by sea, by train, by air, door to door also available.

 

5. Q: What is your warranty?

A:All of our products have 1 year guarantee.

 

6. Q: What is your package? 

A:Usually inner box, then master carton (mail box) with 5-layers. Also can pack with pallets or wooden box according to your request or products.

 

7. Q: Which payment can you accep?

A:Usually T/T, L/C, Western Union or Paypal. And by trade assurance order, you can pay with VISA, Master-card, Apple Pay as well. 

 

8. Q: Why purchase from us?

1) Competitive price with good quality products

2) Professional sales team, 24/7 online service

3) Professional after-sale service

4) Variety updated products

5) Good reputation

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